At God's Loving Grace, we stand behind the quality of our products and want every purchase to be a positive experience. We will do our best to make things right if you are not satisfied. Please find our return policy below:

 

1. Return Eligibility: Products must be returned within 30 days of the delivery date. Items must be unused, unwashed, and in their original condition with all tags attached. Customized or personalized items are not eligible for returns unless defective. Sale items are eligible for returns unless specifically stated otherwise.

 

2. Return Process: To initiate a return, please contact our support team at support@godslovinggraceag.com with your order number and reason for return. Once your return request is approved, we will provide you with a return authorization and shipping instructions. Please pack the items securely and include a copy of the packing slip or order confirmation. Return shipping costs are the responsibility of the customer unless the return is a result of our error (e.g., damaged or incorrect item).

 

3. Refunds: Refunds will be processed within 5-7 business days of receiving the returned items. Refunds will be issued to the original payment method. Shipping and handling fees are non-refundable unless the item was damaged or incorrect.

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4. Exchanges: Exchanges are subject to product availability. To arrange an exchange, please contact our support team, and we will assist you with the process.

 

5. Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact our support team within 7 days of delivery. We will arrange for a replacement or refund at our expense.

 

6. International Returns: International return policies may vary. Please contact our support team for specific instructions regarding international returns.